Frequently Asked Questions

Every repair starts with a $95 flat diagnostic fee. If you proceed with the repair, that $95 is credited toward your total — you don't pay it twice. Before any work begins, we give you a clear, written quote covering labour and parts. If you decide not to proceed, you only pay the $95 diagnostic fee. Call 647-584-1289 for details specific to your appliance.

The $95 flat diagnostic fee covers the technician's visit, inspection, and diagnosis of your appliance. Once we identify the problem, we give you a firm upfront quote before touching anything. If you approve the repair, the $95 is applied toward your total cost. If you choose not to proceed, you only pay the $95 — there are no hidden charges.

Yes — the $95 diagnostic fee applies regardless of outcome. It covers the technician's time to inspect and diagnose the appliance. If the appliance is beyond repair or the repair isn't cost-effective, we'll tell you honestly and you'll only owe the diagnostic fee. We'll never recommend a repair that doesn't make financial sense.

Yes — we offer same-day appointments across Toronto and the GTA whenever possible. Call before noon for the best chance of a same-day visit. Fridges and washers are typically prioritized since they affect daily life the most. We're available Monday to Saturday, 8am to 8pm.

Call or text us at 647-584-1289, Monday to Saturday, 8am to 8pm. You can also reach us via WhatsApp. Have your appliance brand, model, and a description of the problem ready and we'll get you booked in quickly — often same day.

Most repairs are completed in a single visit of 1 to 2 hours. Our technicians arrive with the most common components on hand for all major brands, which means we can diagnose and fix most problems in one trip. If something specific needs to be ordered, we'll let you know the timeline upfront.

No — our flat $95 diagnostic fee applies Monday through Saturday. We don't add weekend surcharges. Call 647-584-1289 to check availability for your preferred day.

We can give you a general estimate over the phone based on your appliance type and the symptoms you describe. However, an accurate quote requires an in-person diagnosis, since the actual cause often differs from the symptom. The $95 diagnostic fee applies, and if you proceed, it's credited toward your total.

Yes — our technicians are fully licensed and insured, trained to work on all major appliance brands covering both gas and electric units. We Fix It Appliances has been serving the Greater Toronto Area since 2014.

Yes — every repair comes with a 6-month parts and labour warranty. If the same problem returns within 6 months, we'll come back and fix it at no additional charge. Just call 647-584-1289.

We serve all of Toronto and the Greater Toronto Area — including Mississauga, North York, Etobicoke, Scarborough, Vaughan, Markham, Richmond Hill, Pickering, Ajax, Whitby, Oshawa, Aurora, Newmarket, Thornhill, and Stouffville — with no extra travel charge to any of these areas.

Yes — an adult must be present during the appointment to approve the diagnosis and quote before work begins. We'll give you a confirmed arrival window when you book so you can plan your day.

Clear the area around the appliance so the technician has room to work. It helps to note when the problem started, any error codes displayed, and any unusual sounds or smells. For fridges, remove items blocking the back or bottom panels.

If the appliance is beyond repair or the repair cost isn't worth it, we'll tell you honestly after the diagnosis. You'll only pay the $95 diagnostic fee. We'll also give you our honest opinion on whether repair or replacement makes more financial sense.

We Fix It Appliances has been serving homeowners across the Greater Toronto Area since 2014. We're locally owned and operated, with hundreds of five-star reviews from customers across Toronto, Mississauga, Vaughan, Markham, Scarborough, and the wider GTA.

We repair all major kitchen and laundry appliances — refrigerators, ovens & cooktops, dishwashers, washing machines, and dryers — for brands including Samsung, LG, Whirlpool, GE, Maytag, KitchenAid, Frigidaire, Electrolux, Bosch, Miele, Kenmore, and more.

Yes — Samsung is one of the most common brands we service. We repair Samsung fridges, washers, dryers, dishwashers, and ovens across all Toronto and GTA neighbourhoods. Call 647-584-1289 to book same-day Samsung appliance repair.

Yes — we service LG fridges, washers, dryers, dishwashers, and ovens regularly across Toronto and the GTA. LG appliances often display specific error codes (LE, DE, OE, etc.) that our technicians are trained to diagnose and resolve quickly.

Yes — Whirlpool, GE, and Maytag are among the most common appliances in Canadian homes and we service all three. We repair fridges, washers, dryers, dishwashers, and ovens from all three brands across Toronto and the GTA.

Often yes — we can repair many older appliances as long as the necessary components are still available. Give us a call at 647-584-1289 with your appliance brand, model number, and the problem, and we'll let you know whether repair is feasible before scheduling a visit.

Yes — we repair both gas and electric appliances, including gas and electric dryers, gas and electric ovens and cooktops. Our technicians are licensed to work on gas appliances safely.

A fridge that isn't cooling is usually caused by dirty or blocked condenser coils, a faulty evaporator fan, a failed compressor, or a defrost system failure. It could also be a door seal that isn't closing properly. Call us and we'll diagnose the exact cause same day.

Loud noises from a fridge usually point to a failing evaporator fan motor, a worn condenser fan motor, a loose drain pan, or a compressor that's struggling. A clicking noise often means the compressor is trying and failing to start. Any new or worsening noise is worth having checked before it leads to a full breakdown.

A leaking fridge is most commonly caused by a blocked or frozen defrost drain, a cracked water inlet valve, or a damaged ice maker water line. It can also be condensation from a door seal that isn't sealing properly. Call us and we'll find and fix the source same day.

Excessive frost buildup usually means the defrost system has failed — either the defrost heater, thermostat, or control board. It can also be caused by a faulty door gasket letting warm air in. If left too long, it can damage the evaporator coils. We can diagnose and fix it same day in most cases.

Generally yes — a well-built refrigerator can last 15 to 20 years. If yours is 10 years old and the repair cost is well below the cost of a new fridge, repair is usually the better investment. Our technician will give you an honest assessment after the diagnosis.

A washer that won't drain is usually caused by a blocked pump filter, a faulty drain pump, a kinked or clogged drain hose, or a lid switch that prevents the machine from advancing to the drain cycle. Many of these are straightforward fixes we can handle same day.

A washer that won't spin is commonly caused by an unbalanced load, a worn drive belt, a faulty lid switch (top-load), a broken motor coupling, or a control board issue. If your washer fills and drains but won't spin, the motor or belt is usually the first thing to check.

Error codes vary by brand. Samsung, LG, and Whirlpool all use different code systems. Common codes point to drain issues (OE, F21), door latch failures (dE, F8), motor problems (LE, F7), or water supply issues (4E, F20). Our technicians are trained to read and diagnose error codes across all major brands.

Yes — we repair all types of washing machines including front-load, top-load, and high-efficiency (HE) models across all major brands. Front-load and top-load washers have different components and our technicians are experienced with both.

Excessive vibration during the spin cycle is usually caused by an unbalanced load, worn shock absorbers or suspension rods, a damaged drum bearing, or the machine not being level. If levelling the machine and redistributing the laundry doesn't help, the internal suspension components likely need replacing.

A dryer that runs but produces no heat is most commonly caused by a blown thermal fuse, a failed heating element (electric dryers), a faulty gas valve or igniter (gas dryers), or a clogged dryer vent restricting airflow. Thermal fuse failures are very common and a quick fix in most cases.

If clothes are taking more than one cycle to dry, the most likely causes are a clogged dryer vent restricting airflow, a worn drum seal, or a weakened heating element. A clogged vent is the most common cause — and also a fire hazard. Worth addressing immediately.

Squealing usually points to worn drum glides, a dry drum bearing, or a worn idler pulley. Thumping is often caused by worn drum support rollers. These components wear out over time but are straightforward to replace. Ignoring them can lead to further damage to the drum or motor.

A dryer that shuts off mid-cycle is usually overheating — most often due to a clogged dryer vent. When airflow is restricted, the thermal cutoff trips to prevent a fire. Other causes include a faulty cycling thermostat or a failing motor. Stop using the dryer until this is fixed — it's a fire risk.

Yes — we repair both gas and electric dryers across all major brands. Gas dryers have additional components like igniters, gas valves, and flame sensors that our licensed technicians are trained and certified to service safely.

Poor cleaning performance is usually caused by clogged spray arms, a blocked filter, a failing wash pump, or low water temperature. Start by cleaning the filter and spray arm holes. If that doesn't help, the pump or water inlet valve likely needs to be inspected.

A dishwasher that won't drain is usually caused by a blocked drain filter, a kinked drain hose, or a faulty drain pump. Clean the filter first — if that doesn't solve it, the drain pump likely needs replacing.

Dishwasher leaks most often come from a worn door gasket, an overfilled tub from a faulty float switch, a cracked spray arm, or a leaking water inlet valve. The source of the leak determines the fix — call us and we'll diagnose it same day.

White spots or film on dishes after a wash cycle is almost always caused by hard water mineral deposits, not a mechanical problem. Try using a rinse aid and a dishwasher cleaning tablet. If the issue persists along with poor cleaning, the spray arms may be blocked or the water temperature may be too low.

An oven that runs too hot or too cold is usually caused by a faulty oven temperature sensor (RTD probe), a failing bake or broil element (electric ovens), or a miscalibrated control board. Temperature sensor issues are very common in both gas and electric ovens and are generally a straightforward repair.

Check the circuit breaker first. For electric ovens, a blown bake element or a failed control board are common causes. For gas ovens, a faulty igniter, a failed gas valve, or a broken ignition switch are likely culprits. If the display is blank, the control board may have failed.

Gas cooktop burners that won't ignite are usually caused by a clogged burner cap or head (easily cleaned), a faulty igniter, or a broken spark switch. If you hear clicking but no flame, the igniter is likely wet or dirty. If there's no clicking at all, the igniter or spark module needs replacing.

Yes — we repair gas and electric ovens, ranges, and cooktops across all major brands including Samsung, LG, Whirlpool, GE, Bosch, and KitchenAid. Gas appliances require a licensed technician — ours are fully certified.

A good rule of thumb: if the appliance is under 10 years old and the repair cost is less than half the price of a new one, repair is usually the smarter choice. Our technicians will give you an honest recommendation after diagnosing the issue — we'll never push a repair that doesn't make financial sense.

It depends on the appliance and the repair. Refrigerators over 15 years old with major compressor issues are often not worth repairing. Washers and dryers over 12 years old with major motor or drum failures are borderline. Dishwashers over 10 years old with significant issues often make more sense to replace. Our technicians will give you an honest assessment.

A well-maintained washing machine typically lasts 10 to 14 years. Dryers tend to last slightly longer — 12 to 16 years — since they have fewer water-related components. Regular cleaning and avoiding overloading extend the life of both.

Most refrigerators last between 12 and 18 years with proper maintenance. French door and side-by-side models with more electronics sometimes have shorter lifespans than simpler top-freezer models. Keeping the condenser coils clean and ensuring door seals are intact are the two most important maintenance steps.